Privacy policy

1. About Us

Your Platform Name is an online platform that connects customers with independent service providers (technicians, contractors, etc.).

We are currently operating as an independent business and are not yet a registered company.

2. Information We Collect

We may collect the following types of information:

a. Information You Provide

  • Name
  • Phone number
  • Email address
  • Address or service location
  • Service request details
  • Messages between you and service providers

b. Information from Service Providers

  • Name or business name
  • Phone number and contact details
  • Service descriptions and pricing
  • Profile information

c. Automatic Information

  • IP address
  • Device type
  • Browser information
  • Website usage (pages visited, clicks, etc.)

3. How We Use Your Information

We use your information to:

  • Connect customers with service providers
  • Process service requests and bookings
  • Communicate with you
  • Improve our platform and services
  • Prevent fraud or misuse
  • Send updates or promotional messages (optional)

4. How We Share Information

We may share your information in the following cases:

  • With service providers when you request a service
  • Between users (customer ↔ technician communication)
  • With third-party tools (such as payment or analytics services)
  • If required by law

We do not sell your personal data.

5. Payments

If payments are processed through the platform, they may be handled by third-party providers.
We do not store your full payment details (such as credit card numbers).

6. User Responsibilities

  • Customers and service providers are responsible for the accuracy of the information they provide
  • Service providers are independent and not employees of the platform

7. Data Security

We take reasonable steps to protect your information.
However, no system is 100% secure, and we cannot guarantee complete security.

8. Cookies & Tracking

We may use cookies or similar technologies to:

  • Improve user experience
  • Analyze website traffic
  • Remember user preferences

You can disable cookies in your browser settings.

9. Third-Party Links

Our platform may contain links to other websites.
We are not responsible for their privacy practices.

10. Children’s Privacy

Our services are not intended for users under 18 years old.
We do not knowingly collect data from children.

11. Your Rights

You may request to:

  • Access your data
  • Update your information
  • Delete your account

To do so, contact us at:
[your email here]

12. Changes to This Policy

We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated date.

13. Contact Us

If you have any questions, contact us at:
Email: [your email]
Phone (optional): [your number]